Negotiation: Strategies for Mutual Gain

כריכה קדמית
Lavinia Hall
SAGE Publications, 1 בדצמ׳ 1992 - 224 עמודים
With contributions from top scholars in the field of negotiation, this clear and entertaining volume effectively blends technique with theory to present frameworks for effective negotiating, analyses of person-to-person negotiating situations and applications in organizational settings. Building on the concept that conflict, when managed well, can provide the impetus for growth, constructive change and mutual benefit, the book is dedicated to breaking the paradigm of winning and losing and transforming negotiation into a search for improved solutions to problems.
 

תוכן

Part I Frameworks for Effective Negotiation
1
Ingredients in an Ability to Influence the Other Side
3
Helping Parties to Reach Better Solutions
14
Chapter 3 Facilitated Collaborative Problem Solving and Process Management
28
Part II Applying Mutual Gains to Organizations
41
Chapter 4 The Courthouse and Alternative Dispute Resolution
43
Chapter 5 Resolving Public Disputes
61
Chapter 6 Why the Labor Management Scene Is Contentious
77
Chapter 9 Conflict From a Psychological Perspective
123
Gender and Negotiation
138
Chapter 11 Style and Effectiveness in Negotiation
151
Part IV Appendices
175
I Sample Curriculum on Negotiation and Dispute Resolution
177
II Case Clearinghouse Materials
185
Bibliography
186
Index
199

Chapter 7 Searching for Mutual Gains in Labor Relations
86
Chapter 8 Options and Choice for Conflict Resolution in the Workplace
105
Part III Perspectives on Individual Negotiators
121
About the Authors
206
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