Negotiation Genius: How to Overcome Obstacles and Achieve Brilliant Results at the Bargaining Table and Beyond

כריכה קדמית
Random House Publishing Group, 25 בספט׳ 2007 - 352 עמודים
From two leaders in executive education at Harvard Business School, here are the mental habits and proven strategies you need to achieve outstanding results in any negotiation.

Whether you’ve “seen it all” or are just starting out, Negotiation Genius will dramatically improve your negotiating skills and confidence. Drawing on decades of behavioral research plus the experience of thousands of business clients, the authors take the mystery out of preparing for and executing negotiations—whether they involve multimillion-dollar deals or improving your next salary offer.

What sets negotiation geniuses apart? They are the men and women who know how to:

•Identify negotiation opportunities where others see no room for discussion

•Discover the truth even when the other side wants to conceal it

•Negotiate successfully from a position of weakness

•Defuse threats, ultimatums, lies, and other hardball tactics

•Overcome resistance and “sell” proposals using proven influence tactics

•Negotiate ethically and create trusting relationships—along with great deals

•Recognize when the best move is to walk away

•And much, much more

This book gets “down and dirty.” It gives you detailed strategies—including talking points—that work in the real world even when the other side is hostile, unethical, or more powerful. When you finish it, you will already have an action plan for your next negotiation. You will know what to do and why. You will also begin building your own reputation as a negotiation genius.
 

תוכן

Becoming a Negotiation Genius
1
THE NEGOTIATORS TOOLKIT
13
Claiming Value in Negotiation
15
Creating Value in Negotiation
50
Investigative Negotiation
83
THE PSYCHOLOGY OF NEGOTIATION
103
When Rationality Fails Biases of the Mind
105
When Rationality Fails Biases of the Heart
125
Confronting Lies and Deception
196
Recognizing and Resolving Ethical Dilemmas
219
Negotiating from a Position of Weakness
236
When Negotiations Get Ugly Dealing with Irrationality Distrust Anger Threats and Ego
257
When Not to Negotiate
280
The Path to Genius
296
Glossary
305
Notes
311

Negotiating Rationally in an Irrational World
139
NEGOTIATING IN THE REAL WORLD
157
Strategies of Influence
159
Blind Spots in Negotiation
177
Acknowledgments
321
Index
325
About the Authors
341
זכויות יוצרים

מהדורות אחרות - הצג הכל

מונחים וביטויים נפוצים

מידע על המחבר (2007)

Deepak Malhotra is an associate professor at the Harvard Business School, where he teaches negotiation in the MBA program, the Advanced Management Program, and the Owner/President Management Program, in addition to providing negotiation consulting and training for businesses worldwide.

Max H. Bazerman is the Jesse Isidor Straus Professor of Business Administration at the Harvard Business School and the author of Negotiating Rationally and Judgment in Managerial Decision Making.

מידע ביבליוגרפי